Absolutely no refunds will be re-issued, only exchanges.
Most products from The Divas Soles qualify for exchange or replacement within 30 days from the date your order ships. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, it will not be accepted. We do not refund any freight or shipping charges.
We do not accept returns or exchanges for any products after 30 days from the date your order ships.
We need the original packaging to be intact. Returned items in marked or damaged boxes will be refused. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Clearance and sale items are not eligible for return or exchange.
UNDELIVERED AND REFUSED PACKAGES:
If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order information before finalizing.